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Stanley Steemer International
Call your local Stanley Steemer
1-800-STEEMER / 1-800-783-3637

Frequently Asked Questions


What method do you use for cleaning?
Do I need to vacuum before the crew arrives?
What do you consider as an area?
How long will it take to clean my carpets?
Do you move furniture?
How long will it take for my carpet to dry?
I have heard that cleaning my carpet makes it soil faster. Is this true?
I have had my carpet cleaned, but the spots have reappeared. What should I do?
Do you guarantee removal of all spots or stains in the carpet?
After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this?
Will carpet cleaning get rid of fleas in my carpet?
Why do your prices vary from other carpet cleaners?
How do you guarantee customer satisfaction?


Why should I have a protector applied to my cleaned carpets?
Does carpet come with a protector?
How does your deodorizer work to remove odors?


How often do manufacturers recommend professional cleaning?
How does Stanley Steemer clean upholstered furniture?
The tag on my furniture recommends a dry cleaning method. Can Stanley Steemer clean it?
What does professional cleaning do to the protective coating I purchased with my upholstered furniture?
How long will it take my furniture to dry?


Why should I have my leather professionally cleaned?
What is the difference between my household leather cleaner and the Stanley Steemer system?
Do manufacturers recommend professional leather cleaning? If so, how often?
What types of leather does Stanley Steemer clean?
Can Stanley Steemer clean the leather upholstery in my vehicle?
How does Stanley Steemer clean my leather?
What can I expect from professional leather cleaning?


Why should I have my tile & grout cleaned?
How do you clean my tile & grout?
How often should I have my floor cleaned?
How long will it take to have my tile floor cleaned?
Why should I have my grout lines sealed?
How long do I have to stay off the floor after sealant has been applied?
Do I have to use a special floor cleaner if I have the sealant applied?
What is clear seal?
What is color seal?


Do all Stanley Steemer locations offer air duct cleaning?
What certifications does Stanley Steemer have for air duct cleaning?
Why should I have my air ducts cleaned?
Why should I have my entire system cleaned at the same time?
Do I need to have my air ducts cleaned if my house is new?


How do you clean hardwood floors?
Do you offer any kind of sealant to protect the floor after cleaning?


How do I get in touch with Stanley Steemer if I have a water emergency?
What can I expect from the restoration experts?
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Terms & Conditions
Copyright © 2001-2012 Stanley Steemer International, Inc. All rights reserved. STANLEY STEEMER Carpet Cleaner identifies the products and services of Stanley Steemer International, Inc. and is registered with the U.S. Patent and Trademark Office. Any unauthorized use of the Stanley Steemer name or trademark is prohibited by law.