WHY CHOOSE STANLEY STEEMER?
For more than 60 years, Stanley Steemer has been bringing cleaner, more comfortable homes to America. We started out as a humble, one-man, one-truck operation in Columbus, Ohio and have since grown to more than 300 locations in 48 states.
Our courteous techs are experts in the science of cleaning carpets, hardwood floors, upholstery, and tile and grout, and all Stanley Steemer cleaning equipment is state-of-the-art.
We're driven to deliver the best, and proud to stand behind every service 100%.
ABOUT THE BALTIMORE, MARYLAND FRANCHISE
This locally-owned franchise has been serving the Baltimore area for over 20 years. They currently run 10 full-service cleaning vans. They are also proud to say that all of their cleaning solutions are EPA certified as green.
The Baltimore franchise is especially proud of their technicians, all of whom go through a process of pre-employment testing, including criminal background checks and drug screening. Their technicians are also certified by the IICRC, an independent trade association that establishes standards for the industry. Many of their technicians have been with them for several years, and past customers are often so pleased with the quality and professionalism of the technicians that they request the same crew for future visits. According to Susan Porter, the franchise owner, the Baltimore franchise’s claim to fame is that they are a reputable and quality-driven service company.
"My wife scheduled an appointment with Stanley Steemer to have our carpet cleaned at our residence. The crew that arrived at our house was Labon and Mitchell. I am pleased to say that the entire time they were at our residence, it was nothing but a pleasure. They were both professional and courteous, thoroughly explain each step they were doing. They were not the typical “pushy and annoying” sales peole. They explained the options that your company provided, explained why they would be beneficial, but left it up to us to decide what we wanted…the way it should be. It is so rare to find excellent customer service these days. Please personally thank them and commend them for an excellent job. It is the professionalism and customer service that they showed us combined with an outstanding result that has now made us loyal Stanley Steemer customers. We will happily spread the word to others requiring cleaning."
— Dan G., Fallston, MD
"On May 8th, this year, at 10:36 am, I had the fortunate opportunity of being serviced by two of your technicians. These young men were professional in every aspect of the task they performed. They were very informative and neat in their appearance. Neatness always counts...Always! You company was represented well!!! Please let those two young men be aware of this letter!! PLEASE!!! If you hired Andre and Jordan, you hired two good ones! No joke!!!
Respectfully submitted!! A very satisfied customer!!! P.S. My wife loves your effort also!" — Wellington R., Gwynn Oak, MD
"I requested to have my carpets in the basement cleaned and all stairs along with my sofas. I LOVE THE RESULTS!!!!! :) The carpets look and smell so clean and fresh. The sofas look new I will be using them again and asking for Pete and Trey. They were VERY neat and professional. The service was very quick and very detailed." — Anita H., Columbia, MD
"Two technicians arrived right on schedule. The company called a day before to remind us they were coming. We were given instructions of what we had to move, and what they would move (just about everything but the electronics, which I removed, and some small breakables.). Shane and William came in with their equipment confirmed we were having carpets cleaned in the living room, the hallway and the master bedroom. These carpets (wall to wall) are over 30 years old. Shane was surprised they were in such good condition, but stained and dirt encrusted (we have had dogs all those years). They did a great job. Shane asked if we would like the carpeting stain protected and odorized. It was an extra $70.00 to do both treatments to all the carpets. When finished, your furniture is on small styrofoam or plastic wedges to keep both the carpet safe from absorbing any colors from your furniture material. We easily removed them the next day. The materials used as "Green coded" and safe to walk on and for your pets to walk on, even before dry. I had an extra throw rig (circular and 5 feet in diameter cleaned as well. They cleaned quickly, and left everything in excellent shape. The carpets look great." — John S., Baltimore, MD
"Awesome. They got marker, crayon and spilled sippy cups and permanent water stains from our attempt to clean the sofas ourselves completely out! My husband stayed at home while they performed the work and I was stunned when I walked in the door that evening. They looked brand new….Would use again in a heartbeat." — Tracey S., Mancester, MD
"Stanley Steemer cleaned the carpet in our family room, including steps, and our upstairs hallway, including steps. They moved big furniture and returned it. They were on time and did everything they said they would. We moved, prior to them coming small tables, lamps and chairs. They took care of everything else. We liked the job they performed a great deal. Without a doubt, we would use them again." — Donald T., Pikesville, MD
"They steam cleaned wall-to-wall carpet in 3 rooms: living room, dining room and family room. The carpet is more than 20 years old and the blond color of a golden lab retriever. When I made the appointment I explained that I had a heavily soiled traffic area in the family room. I also had brownish stains from leaky plants. When the technician arrived and did the inspection, he gave a range of possible outcomes for the heavily soiled and stained areas. He said they could disappear, get lighter or stay the same. Mentally, I translated what he said as: I'm not a miracle worker, but I'll do my best. Well, his best was pretty impressive. They exceeded my expectations, especially in the family room where the high-traffic area was black. I couldn't believe the change. I am very pleased with the results. Job well done and worth the price!" — Charlotte B., Columbia, MD
"They came out and cleaned my carpets and everything went unbelievably great. I was amazed at how good of a job they did and it was so clean. I have had other cleaners that did not do a good job. I will use Stanley Steemer again soon." — Leonard R., Towson, MD
"What an excellent job! The crew chief and his worker were in and out of the house in less than two hours. They did not try to upsell us (other than to give us a free bottle of stain remover). They also cleaned like fiends and were able to get rid of some existing pet stains in the basement without an extra charge. The work they did on the stairs, with some ground-in dirt was fantastic, the carpet looks like new." — Samantha R., Bel Air, MD
"Everything went very smoothly. I booked the service on-line in the evening and the company called me the next day to confirm service and date and answer questions. As the date got closer I requested a change in appointment time and they were very accommodating even though we were supposed to get a snow storm the day of service. Two guys showed up right on time and got to work. They suggested extra cleaning services - one which I thought was a great suggestion (stain protection on the carpeted stairway leading from the front door) the other suggestion was appreciated but I declined and there was no uncomfortable "hard sell". They left me with a bottle of spot cleaner after the service and no stains re-appeared after the carpet dried. The main office called a couple hours after the service was completed to check my satisfaction." — Amanda R., Laurel, MD
"Richard and Mitchell cleaned my rugs. They were very nice and patient with me. I tend to ask questions about everything (and) they answered them without making me fell as if I was being stupid. They also did a good job with the rugs. I will tell all my friends to ask for them if they need their rugs cleaned." — Peggy L., Parkville, MD
"Your office just delivered my area rug. I wanted you to know how nice and professional your two employees, Richard and Mitchell were. Scheduled arrival time was between 8 and 9, and they arrived at 8:10. They very nicely helped roll out the rug since it’s not easy for one person to do. I just wanted to let your company know how nice and professional they were." — Anne. M., Hampden, MD
Baltimore, MD CARPET CLEANING, TILE & GROUT CLEANING AND MORE...
This location offers all of Stanley Steemer's standard cleaning services: carpet cleaning, hardwood floors, tile and grout, and upholstery cleaning. We also offer a number of specialty cleaning products for sale. Just ask your tech!
Towns and Neighborhoods we serve:
Aberdeen, Aberdeen Proving Ground, Abingdon, Annapolis Junction, Arlington, Baldwin, Baltimore, Bel Air, Belcamp, Benson, Boring, Brooklandville, Butler, Carroll, Catonsville, Chase, Churchville, Clarksville, Clifton, Cockeysville, Columbia, Cooksville, Curtis Bay, Darlington, Dayton, DHS, Druid, Dundalk, Edgewood, Elkridge, Ellicott City, Eudowood, Fallston, Finksburg, Forest Hill, Fork, Fort Howard, Franklin, Freeland, Fulton, Glen Arm, Glenelg, Glenwood, Glyndon, Govans, Gunpowder, Gwynn Oak, Halethorpe, Hampstead, Hanover, Havre De Grace, Highland, Highlandtown, Hunt Valley, Hydes, Jarrettsville, Jessup, Joppa, Keymar, Kingsville, Laurel, Lineboro, Lisbon, Long Green, Lutherville Timonium, Manchester, Marriottsville, Maryland Line, Monkton, Mount Airy, Mount Washington, New Windsor, Northwood, Nottingham, Owings Mills, Parkton, Parkville, Perry Hall, Perryman, Phoenix, Pikesville, Pylesville, Randallstown, Raspeburg, Reisterstown, Riderwood, Savage, Simpsonville, Sparks Glencoe, Stevenson, Street, Sykesville, Taneytown, Towson, Union Bridge, Upper Falls, Upperco, West Friendship, Westminster, White Hall, White Marsh, Whiteford, Woodbine, Woodstock