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Stanley Steemer International
For a Cleaner & Healthier Home
Call Stanley Steemer for a FREE QUOTE
1-800-STEEMER® (1-800-783-3637)

Types and Sources of Water Losses

How Water Loss Affects Your Business

When evaluating the types of water damage and how they affect an emergency water removal situation on commercial property, it helps to know that water losses fall into three categories: clean water, gray water and black water. Once these categories are determined, it is easier to introduce the proper drying techniques, and it helps to designate what items can and cannot be restored. Here’s some specific information about the three types of water losses.

Category 1: Clean Water

This water originates from a source that does not pose substantial harm to humans. It may include broken water supply lines, sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting snow, falling rain water, broken toilet tanks, and toilet bowls that do not contain contaminants or additives. If left untreated for 72 hours, Category 1 water becomes Category 2 water. This further enforces the fact that reaction time is a key factor when dealing with the various types of water damage.

Category 2: Gray Water

Gray water contains a significant level of contamination. If humans consume this water, it has the potential to cause discomfort or illness. Category 2 water carries microorganisms and nutrients for microorganisms. Sources may include discharge or overflows from dishwashers, washing machines or toilet bowls (with some urine but no feces); sump-pump failures; seepage due to hydrostatic pressure; and broken aquariums.

Gray water may contain chemicals, bio-contaminants and other forms of contamination, including physical hazards, and is not suitable for consumption. Carpet pads affected with Category 2 water must be removed and disposed of properly. Even carpet that is salvaged must be cleaned with hot-water extraction. If left untreated, Category 2 water becomes Category 3 water in 48 hours or less.

Category 3: Black Water

Category 3 water includes sewage and other contaminated water sources that enter or affect the indoor environment. Sources could range from toilet backflows that originate beyond the toilet trap to all forms of flooding from sea water, ground surface water, and rising water from rivers and streams. These types of water carry silt and organic matter into structures and create black water conditions. Whenever a sewage backflow occurs, the health of workers and occupants should be the primary concern. Always remove and properly dispose of carpet and padding that has been affected by a Category 3 water loss.

When it comes to different types of water damage, the experts at Stanley Steemer can help you evaluate the various types of water loss and how they should be treated. Put your trust in the experienced professionals.

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Customer Testimonials
Dear Stanley Steemer,
I just wanted to let you know that Scott was on his hands and knees scrubbing to get all the spots up. I was deeply touched and it meant a lot to me. My husband passed away this week, so I was deeply stressed, and worried about the carpets. Not only did Scott take the extra time and care to attend to my concerns, but he was very compassionate towards me. I want you to know that his going the extra mile has helped to make this difficult time easier on me, as I can now make sure my husband's funeral has a nice presentation. Deborah M., Jacksonville, FL



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